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BEGIN:VEVENT
DTSTART:20190502T163000Z
DTEND:20190502T180000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:AMPT Young Professionals Monthly Luncheon sponsored by XM Performance
DESCRIPTION:Speaker\, Hannah Wells & Ross Paterson\, with XM Performance: \n\n\n\nTough Conversation: Managing Conflict in the Workplace\n\n\n\nLet's be honest\, most of us avoid conflict\, especially at work. Whether it's a coworker\, a customer\, a direct manager\, or your direct reports\, conflict can't be avoided forever. What if there was a way to have a difficult conversation without causing hurt feelings or resentment? In this presentation you will learn:\n\n	What we know about conflict from human psychology\n	How to start a tough conversation and get off on the right foot\n	How to redirect a conversation that gets out of hand\n	How to maintain a positive relationship through conflict
X-ALT-DESC;FMTTYPE=text/html:<span style="font-size:14px\;"><span style="font-family:arial\;">Speaker\, Hannah Wells &amp\; </span><span style="color: rgb(34\, 34\, 34)\; font-family: Arial\, Helvetica\, sans-serif\;">Ross Paterson</span></span><span style="font-family:arial\;"><span style="font-size:14px\;">\, with XM Performance:&nbsp\;<br />\n<br />\n<span style="color:#000080\;"><strong>Tough Conversation: Managing Conflict in the Workplace</strong></span></span><br />\n<br />\nLet&rsquo\;s be honest\, most of us avoid conflict\, especially at work. Whether it&rsquo\;s a coworker\, a customer\, a direct manager\, or your direct reports\, conflict can&rsquo\;t be avoided forever. What if there was a way to have a difficult conversation without causing hurt feelings or resentment? In this presentation you will learn:</span>\n<ul>\n	<li style="line-height:15.4px\;font-size:11pt\;font-family:Calibri\, sans-serif\;"><span style="font-family:arial\;">What we know about conflict from human psychology</span></li>\n	<li style="line-height:15.4px\;font-size:11pt\;font-family:Calibri\, sans-serif\;"><span style="font-family:arial\;">How to start a tough conversation and get off on the right foot</span></li>\n	<li style="line-height:15.4px\;font-size:11pt\;font-family:Calibri\, sans-serif\;"><span style="font-family:arial\;">How to redirect a conversation that gets out of hand</span></li>\n	<li style="margin:0in 0in 8pt\;line-height:15.4px\;font-size:11pt\;font-family:Calibri\, sans-serif\;"><span style="font-family:arial\;">How to maintain a positive relationship through conflict</span></li>\n</ul>\n
LOCATION:Stacy Furniture & Design Community Room 1900 S Main St\, Grapevine\, TX 76051
UID:e.770.185741
SEQUENCE:3
DTSTAMP:20260511T012453Z
URL:https://business.grapevinechamber.org/events/details/ampt-young-professionals-monthly-luncheon-sponsored-by-xm-performance-185741
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